Shipping
FREE EXPRESS SHIPPING ON ALL ORDERS*
Courier pick up and delivery is Monday to Friday, excluding public holidays
NEW ZEALAND
Though we book overnight express delivery, we always suggest anticipating parcel delivery to arrive within a few working days to major towns or cities.
- Free express delivery with NZ Post*
- Express delivery is generally 2 - 4 days
- Expect an extra few days for rural delivery or at busy times of the year
- *Orders over 25kg, we may use an alternative provider.
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For any queries on your delivery, please use:
- NZ Post parcel trackingĀ to check the status
- Or phone NZ Post on 0800 501 501
AUSTRALIA
- International Shipping fee applied to all orders, a set rate of $20. Ensures your treasures are packaged beautifully to get to you safely and as fast as possible.Ā
- This normally takes 2-4 days
- Expect a few extra days in rural locations.
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NOTIFICATIONS & TRACKING
- You'll receive an email notification with your tracking number once your order has been fulfilled
- Once your parcel has left ASH&STONE, it can be tracked
- Using your tracking number, you can contact the courier company if you have any queries about delivery
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