FREE EXPRESS SHIPPING ON ALL ORDERS*

Courier pick up and delivery is Monday to Friday, excluding public holidays

NEW ZEALAND

Though we book overnight express delivery, we always suggest anticipating parcel delivery to arrive within a few working days to major towns or cities.

• Free express delivery with NZ Post*
• Express delivery is generally 1 - 3 days
• Expect an extra few days for rural delivery or at busy times of the year
  
• *Orders over 25kg, we may use an alternative provider.
  

AUSTRALIA

• Free express delivery via DHL
• This normally takes 1-3 days
• Expect a few extra days in rural locations.

NOTIFICATIONS & TRACKING

• You'll receive an email notification with your tracking number once your order has been fulfilled
• Once your parcel has left ASH&STONE, it can be tracked
  
• Using your tracking number, you can contact the courier company if you have any queries about delivery

NZ: for any queries on your delivery, please use:

• NZ Post parcel tracking to check the status
• Or phone NZ Post on 0800 501 501